How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Robert's Automotive is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
34 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Brandon R, Williamsville 06 Jan 2024
Fantastic experience every time we purchase a vehicle here. We have been working with this team for almost 10 years.
5 rate
Google
Jason C, Mason City 06 Jan 2024
Great customer service from start to finish when purchasing a vehicle. I’ve purchased two vehicles so far. Also great customer service when servicing vehicles as well.
5 rate
Google
Lisa L 02 Jan 2024
I have bought several vehicles from Robert’s automotive. Their sales and service is second to none. I highly recommend this family owned business.
5 rate
Google
Matt C, Springfield 20 Dec 2023
Scott helped us out with absolutely no hassle. Best car buying experience I've ever had.
5 rate
Google
David S, Iowa 06 Nov 2023
This was the Best car buying experience ever! The Crew at Robert’s Automotive were so helpful, they were open book on all the details of the car. Had a portfolio of the service records on it for the past owner of 10 years. I highly recommend them!
5 rate
Google
Gopal K 10 Oct 2023
Thank you, Dr. Bob and Mike for diagnosing and fixing the problem with my 79 Mercedes 240D! When I was traveling through Springfield IL, experienced a problem with my car and Robert’s Automotive through Google. Mike answered the phone and was ready to help instantly. Mike and Bob, despite their ...busy schedule of repair appointments, diagnosed and fixed the problem expeditiously within a few hours. The entire staff was nice. The waiting area was great! Dr. Bob also offered guidance advice on taking care of my classic car. Thanks again! Show more
5 rate
Google
Tabby S 04 Sep 2023
Brian helped us transport our new car from Georgia while we were driving to Illinois from the West Coast. We were always able to reach him, and, if he didn't know the answer to a question, he called us bask as soon as he found it. He had the car ready and waiting for us when we arrived.
5 rate
Google
Nita A. 30 Aug 2022
they are always pleasure to work with
5 rate
2011 Cadillac Escalade Platinum Owner, Springfield, IL 26 Aug 2022
Great staff. Repair was done quickly and properly!
5 rate
Jinnat Ali 15 Jun 2022
Robert was super helpful in getting me a vehicle.
5 rate
Google
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